Taste & See Bakery
Refund & Cancellation Policy
All sales are final. Because each order is made specifically for you, all sales are final once payment is received. Orders are nonrefundable for customer cancellations, changes of mind, scheduling conflicts or missed pickups. This policy does not limit any rights or remedies available under applicable law. If Taste & See Bakery is unable to fulfill your order, you will receive a full refund.
Please read this policy before you pay. You’ll be asked to confirm that you understand all sales are final before you go to checkout.
1. How payment works
Online orders are paid in full at checkout through Stripe. Custom orders are quoted separately (see our Terms).
2. Canceling an order
Once an order is paid, it can’t be canceled for a refund. This applies however far ahead of the pickup date you ask. If you need to talk to us about your order, email hello@tasteandseebakery.co.
3. Changing an order
All sales are final. A paid order can’t be changed (flavors, quantity or pickup date) without the express written permission of Taste & See Bakery. To ask, email orders@tasteandseebakery.co.
4. If we have to cancel
If Taste & See Bakery is unable to fulfill a paid order for any reason, for example illness or an emergency, we’ll let you know as soon as we can and refund the full amount you paid.
5. A problem with your order
If we made a mistake with your order, email orders@tasteandseebakery.co as soon as possible and we’ll make it right, for example with a replacement or a refund, depending on the situation.
6. Missed pickups
Orders that aren’t picked up on their pickup date, including a Saturday porch order still on the porch at 12 PM, are not refunded.
We hold a missed order for three days after its pickup date. It’s up to you to contact us at orders@tasteandseebakery.co to arrange a new pickup time within those three days.
7. How a refund is paid
Refunds are issued through Stripe to the card or payment method used at checkout. Once we issue a refund, it may take several business days to appear on your statement, depending on your bank.
8. Payment questions
If something about a charge looks wrong, please contact us first. We’re a small bakery and will work with you to sort it out quickly.
See also: Order & Pickup Policy · Terms & Conditions.